As mass vaccinations are underway, there is renewed hope for normalcy. India's Public Sector Undertakings (PSUs), which have been integral to nation building, are leading the way in digital transformation by undertaking numerous digital initiatives.
It is clear from recent statements by the government that digital initiatives are advancing quickly as nearly 72% of financial transactions by public sector banks have been conducted via digital channels and the number of customers actively using them has doubled from 3.4 crore to 7.6 crore in 2020-21.
During FY 2021, Public Sector Banks disbursed Rs. 40,819 crore in personal, home, and vehicle loans through leads from digital channels. By establishing dedicated analytics teams and infrastructure, the top seven PSBs are proactively providing loans to their existing customers. These loan offers were generated using existing customer transaction data within the banks.
Following the announcement by the Government of a new public sector policy, there is a renewed focus on the need for PSUs to become more efficient. As a result, PSUs are increasingly embracing digital technologies to become more competitive in the marketplace by leveraging their massive reach and data.
Considering the outstanding achievements of a number of Public Sector Undertakings, Express Computer has planned this special 'Digital PSU Summit' that will celebrate, honour and document these achievements. We will also recognise leading power utilities for their innovative use of technology.